PMP – Closing – Facilitated Methods

Project team members spend a lot of time helping maintenance and operations staff for the recently commissioned project component.

The project manager must validate that the component was signed off and ownership transferred.

Which three documents should the project manager use for this decision?

Final report, OPA updates, procurement agreements
Procurement agreements, project document updates, OPA updates
Procurement agreements, stakeholder engagement plan, and OPA updates
Final report, project document updates, and OPA updates

A project manager has completed the following steps:

Finished a major IT deployment project
Confirmed with the release manager that all systems are working
Confirm that the quality assurance team has verified the functionality
Informed the customer

Which next step should the project manager take?

Add the lessons learned to the organization’s knowledge base
Update the risk register, stakeholder register, and team members
Ensure the procurement plan is closed out
Review, verify, and complete the release documentation

After the project ends, the project manager and project team members are still being asked to do the following:

Evaluate new requirements
Make minor modifications
Solve technical issues

The project manager wants to ensure the product or service developed by the team now has operational support.

What should the project manager do?

Complete the handoff of the project
Review the acceptance criteria and get acceptance
Formally disband the project team and find a new project
Continue to fulfill the requests as the product is still being developed

You are nearing completion of the project and have already been assigned to manage another new project. You are nearing completion of the project and have already been assigned to manage another project that will start next week. While you are excited to start work on the new project scope, you understand the deliverables of the current project must be turned over to the customer.

What should you do next?

Obtain stakeholder approval for the current project deliverables, and lead the team towards formal project closure
Delegate responsibility of all remaining work on the current project to a business analyst, thereby freeing up time to begin working on the new project
Delay the initiation of the new project until all current project activities have been completed
Close the current project immediately, providing the customer with "as is" deliverables

A software development project is nearing completion. The project team is responsible for determining if the product is ready for delivery.

Which two action should the team members take? (Choose two)

Validate requirements using a requirements traceability matrix
Check the acceptance criteria in the scope statement
Build a prototype or create a storyboard for testing
Define project changes by checking the product backlog
Perform project closure and benefits verification

A project manager needs to complete a project formally, but a supplier says an invoice has been paid twice. The project manager knows the invoice was approved but cannot find evidence of a duplicate payment. The project manager must close out this project to start a new one.
What should the project manager do?

Inform the supplier that payment was made only once, begin the close project process, and start work on the new project.
Postpone project closure until the accounts payable department can document that the invoice was paid correctly.
.Complete all final project documents, delay work on the new project, and update the documents after verifying payment.
Meet with the sponsor of the existing project to obtain approval to begin the new project before the existing project is closed.

The project sponsors for a multinational project have implemented a process that generates emails and reports at the end of each phase. The goal is to ensure the project remains unified across the company, and the company plans to use the process as a model for future, similar projects.
What should the project manager do?

Update the communications management plan to include details about the emails and reports.
Include a formal sign-off at the end of each phase to engage the stakeholders.
Hold status meetings to solicit input from project sponsors for the emails and reports.
Update the stakeholder engagement plan at the end of each phase to maintain their commitment to the project's success.

Upon completion of a long-term contract, the project manager confirms with the release manager that all planned features are functioning properly, as verified by the quality assurance team. The project manager informs the customer and project stakeholders and obtains the approval to close the project. The project is now closed.
What should the project manager do next to ensure that the knowledge gained during this project remains available for future reference?

Update the lessons learned knowledge base.
Update the risk register before informing project team members.
Update and archive the final procurement file.
Close out the seller performance evaluation documentation.

A large project involving functional groups in four countries is nearing completion. The project manager is meeting with the functional managers to prepare closeout documents.
Why should the project sponsor sign off on the acceptance of project deliverables?

Because the project sponsor is responsible for procuring funding and committing resources to the project
Because the project sponsor is responsible for procuring funding and committing resources to the project
Because the functional managers have authority to approve project objectives but not final deliverables
Because the functional managers are too geographically dispersed to sign off on the deliverables

A project manager is concerned that team members spend too much time assisting operations and maintenance staff with a recently completed and delivered project component. The project manager referred to the organizational process assets document to validate that the component had been signed off and ownership had been transferred.
To which additional documents should the project manager refer?

Procurement statement of work (SOW) and work performance report
Requirements management plan and change management plan
Procurement management plan and project charter
Final report and project document updates

A medical equipment vendor is running a hybrid project that includes custom software development by the agile team. The team’s progress is good, but slow customer approval causes unnecessary delays. The customer insists that the approval can only be given after repeating all the test cases in the target environment.

How can the project manager accelerate the approvals and build customer trust simultaneously?

Invite the customer to send representatives to the team meeting to pre-approve the tests
Work out an agreement with the customer to defer as many tests as possible to the final release
Proposed updated terms for team members to work inside the customer’s testers to run tests in their environment
Allow the team to progress at their pace while the customer continues to test and approve earlier bills

A customer has informed the project manager that they do not accept the project deliverables. What should the project manager do to gain approval?

Review the acceptance criteria with the customer to address deliverable requirements.
Review the project charter and stakeholder engagement plan with the customer.
Examine the quality management plan with the customer.
Ascertain the customer's objections and perform a risk analysis.

Review the following steps:

A project has been successfully delivered
The project manager is executing formal closure
__________

What is step three?

The project manager should update the bid documents
The project manager should obtain stakeholder acceptance
The project manager should reassign the project team
The project manager should reallocate the unused funds

After weeks of dealing with conflicts, compromising, and achieving the project goal, team members focus on documenting the lessons learned to be shared with stakeholders, sponsors, and future project teams.
What phase are they most likely in?

Forming
Storming
Performing
Adjourning

The legal team informs the product owner that another company owns a patent for the innovation used in the agile team’s product, which is now 75% complete.

What should the product owner do to determine the appropriate way forward?

Work with the legal department to find markets with a patent that is not registered
Perform marginal economics analysis and identify minimum reusable features
Terminate the project immediately to prevent any future purchases from incurring additional costs
Continue work on the product after removing the patented components

A project manager is formally closing a project that has been completed.

Why should the project manager document final project activities?

To record case studies and customer references
To log final project performance metrics and quality analysis
To provide lessons learned and archive historical information
To allow the customer to submit invoices and get a receipt of final payment

A project is completed, and the project manager and project team members are being asked to do the following:

- Troubleshoot and resolve technical issues
- Evaluate new requirements
- Make minor adjustments

The project manager needs to ensure that the product developed by the project now has operational support.

What should the project manager do?

Since the product is still under development, continue to fulfill the requests
Ensure project acceptance
Contact the project team, dismiss them from the project, and find a new project
Execute the project hand-off

A project team is working on a software development project. As the project nears completion, the team must determine if the product is ready for delivery.

Which two actions should the team take? (Choose 2)

Validate the deliverables meet customer acceptance.
Verify that the deliverables through quality control measures.
Build a prototype or create a storyboard for testing.
Define product changes by checking the product backlog.
Perform project closure and benefits verification.

A large project includes functional groups in four countries, a steering committee, and a project sponsor. The project manager must prepare the closeout documents as a project approaches completion.

How should the project manager obtain the appropriate sign-off on accepting project deliverables?

The project manager and the project sponsor should be asked to sign off
The steering committee should be asked to sign off
The four managers from the four countries should be asked to sign
All the parties involved should be asked to sign off

Review the following project characteristics:

- The project is in the initiation phase
- Due to lack of funding, the project is terminated
- The project manager must close the project

What is the first action the project manager should take?

Rely on the communication management plan to properly inform all stakeholders
Examine the organization’s project closure guidelines
Determine the potential impact of terminating the project by performing a risk analysis
Close all project procurements

How can a project manager gain stakeholder approval if the stakeholder believes a project’s deliverables were not achieved?

Review the project scope while analyzing the stakeholder’s needs and expectations
Review the project charter thoroughly with the stakeholders on a conference
Ensure that the stakeholder understands the quality management plan
Perform a risk analysis after determining the stakeholder’s new requirements

A customer is not satisfied with the delivered product, saying it was different from what they expected. The project manager is surprised because the agile development team delivered the product several iterations early.

What is one way that the product manager and the project manager could have avoided this result?

Require team sign-off for each of the changes to the requirements
Set aside more resources for product testing after making changes
Ensure the customer was aware of the value of demos and the approval process for those deliverables
Ensure the development team fully participates in the iteration review by explaining and answering questions

PMP – Closing

PMP – Closing

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